Simple pricing for teams of all sizes
Pick the tier that fits how you'll use it. No hidden fees. Upgrade, downgrade, or cancel anytime.
Starter
For small service teams getting started.
$20/seat/mo
- Up to 3 agents
- Basic ticketing workflows
- Email support integration
- Standard reporting
Start Free 7-Day Trial
No credit card required
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Professional
For growing teams that need automation.
$80/seat/mo
- Up to 10 agents
- Automated work orders
- Priority 24/7 support
- Advanced analytics & SLAs
- Custom portal domain
Start Free 7-Day Trial
No credit card required
Enterprise
For larger operations at scale.
$240/seat/mo
- Unlimited agents
- Custom tool integrations
- Dedicated success manager
- SSO & SAML authentication
- 99.9% uptime SLA
Talk to Sales
Dedicated onboarding & custom integrations
Not ready to commit? Start Free 7-Day Trial — try PalmDesk with up to 5 teammates, no credit card needed. When your trial ends, pick Starter (3 seats), Professional (10 seats), or Enterprise (unlimited) to keep going.
Compare all features
Find the perfect plan for your service business needs.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Basic ticketing | |||
| Email support | |||
| Mobile app access | |||
| Standard work orders | |||
| Priority support | |||
| Custom work orders | |||
| Advanced reporting | |||
| Client portal access | |||
| API access | |||
| 24/7 phone support | |||
| Dedicated account manager | |||
| Custom integrations | |||
| SLA guarantees | |||
| Advanced security | |||
| White-label options |
Frequently asked questions
Everything you need to know before starting your trial.
- What happens when my free trial ends?
- The 7-day trial includes up to 5 agent seats with no credit card required. When it ends, your workspace becomes read-only — nothing is deleted — until you pick a plan: Starter (up to 3 seats), Professional (up to 10), or Enterprise (unlimited).
- Who counts as a paid seat?
- Only field agents — the technicians who work tickets and work orders. Admins, dispatchers, and your clients’ portal users are always free.
- Can I cancel anytime?
- Yes. There’s no long-term contract — upgrade, downgrade, or cancel whenever you like, and the change takes effect at the end of your billing period. After cancelling, your data stays available read-only and you can request a full export.
- Can I import tickets from my current tool?
- Yes — email us at palmdesk@bloobeach.com and we’ll help you migrate your tickets and clients from tools like Spiceworks, Freshdesk, or a spreadsheet, free of charge.
- Is my data secure?
- Your data is encrypted in transit and at rest, with per-client access scoping enforced at the database level, so portal users only ever see their own company’s tickets. Enterprise plans add SSO/SAML and a 99.9% uptime SLA.
- Do prices include the client portal?
- Yes — the client portal is included in every plan, not a paid add-on. Your clients can submit and track tickets at no extra cost.
Have another question? Email us — a real person answers.